Terms and Conditions

These terms and conditions apply to all of our work. Please read this document carefully as it will tell you everything you need to know about the terms and conditions on which we will deal with each other.

1. It is our intention that all the terms of the agreement between us (including details of the services and any goods or materials we are to provide) are contained in this document. If you have any questions or do not accept any of the provisions included in these terms and conditions, please let us know.

2. Just Right Works uses its own employees and suitably qualified independent contractors under authority from Just Right Works to carry out works as directed by Just Right Works.

3. Estimates given by us are valid for twenty-eight days from the date they are given. We may vary or withdraw any quotation at any time before it is accepted by you. Our quotations include an estimated price for materials. You will be charged the actual cost of materials plus a handing charge of 10%.

4. We will do our best to complete the work and provide the goods and materials for the quoted amount. However, due to unforeseen circumstances, we may incur additional costs above the quoted amount. In this event, we will let you know immediately and explain the reasons for the additional costs and ask you to accept an amended quote to cover the additional costs.

5. The price payable by you is the price stated as the Total Due on the estimate with the exception of the cost of materials which will be charged as detailed in section 4 above. Unless otherwise stated, the price stated shall be inclusive of VAT at the prevailing rate.

6. You will be invoiced immediately on completion of the work. The Total Due on the invoice is payable immediately. If you do not pay the Total Due immediately you must pay an administration charge of £25 and interest will accrue on the outstanding amount at the prevailing rate plus 5%pa until payment is received in full.

7. We will carry out work during our normal business hours which are 8am to 5pm Monday to Friday (Not including bank holidays). We may be able to work outside our normal business hours at an additional charge.

8. Unless we are responsible for it, we will not include loss or damage to your property (including any cleaning needed) or any other type of loss. If access has to be made to your property to complete a repair, we will fill any holes and leave the surface level but will not replace the original surface or construction. Any redecoration or repair of damage that may be needed following our work is your responsibility, unless we have been negligent.

9. You must let us know of anything which may present a hazard or danger to anyone carrying out work in your property. You must also make sure that we have clear access to the property including adequate provision for parking, access to any works area or element and provide us with a supply of mains electricity and water. If we incur additional work or expense as a result of your failure to provide us with clear access, mains electricity and water, we may charge you for that additional work and/or expense.

10. We guarantee all parts and labour for 90 days from the date of completion of the work provided that our guarantee will not apply where faults are caused wholly or in part by your (or any other person’s) misuse or neglect of those goods and materials or as a result of fair wear and tear. Any guarantee we offer does not affect your legal rights including those rights under the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982. You can get information about your rights from a Citizens Advice Bureau or Trading Standards Department.

11. We will not be responsible for our failure to meet any of our obligations under this agreement because of circumstances beyond our control.

12. If you are a tenant you will need your landlord’s permission to allow us to carry out the work. If the property is a listed building you may require planning permission. In either case, it is your responsibility to obtain any permissions required for the work, prior to us commencing work.

13. Please note all accounts beyond our credit terms will be passed to our debt collection agency, Sinclair Goldberg Price Ltd. All accounts, without exception, will be subject to a surcharge of 15% plus vat to cover our costs in recovery. These accounts will also be subject to any legal costs incurred in obtaining settlement.

14. Notice of your Right to Cancel.

You are entitled to cancel this agreement. If you wish to cancel, you MUST DO SO IN WRITING and deliver personally or send by recorded delivery or registered post to Just Right Works, 11 Brunel Street, London E16 1EB at any time WITHIN 7 DAYS starting from the date the agreement is signed.

15. Download the cancellation form - Download File

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